{"id":254,"date":"2014-06-08T21:45:05","date_gmt":"2014-06-08T21:45:05","guid":{"rendered":"http:\/\/cosaru.com\/shop\/?page_id=254"},"modified":"2021-05-30T23:49:22","modified_gmt":"2021-05-31T03:49:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/cosaru.com\/shop\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Order<\/h3>\n

Store Policy<\/h1>

No Refund \/ No Return Policy<\/b>
\n<\/b><\/h3>\n

Due to the handcrafted and highly personalized nature of my items, I do not accept returns or offer refunds.
\nHowever, if there is an issue with your order or if you receive a defective item,
\nPlease contact me within 24 hours of delivery by emailing order@cosaru.com<\/a> or using the online contact form here<\/strong><\/a>.
\nI will gladly assist you with a resolution.
\n<\/span><\/p>\n

\n

\u2728 <\/span>Why All Sales Are Final<\/b>
\n<\/b><\/h3>\n

Made-to-Order Items Are Custom Crafted<\/b>
\n<\/b> Many of my costumes are made specially to fit your unique measurements and requests.
\n<\/span>Because they are tailored specifically for each individual customer, they cannot be resold or exchanged once completed.<\/span><\/p>\n

Pre-Made Items Are Limited in Quantity<\/b>
\n<\/b> My ready-to-ship costumes are produced in very small batches (mostly only one) and are often one-of-a-kind.
\nOnce sold, they are gone, and I may not be able to re-stock the same item.
\nTo preserve the quality and uniqueness of my work, I do not accept returns on these items either.<\/span><\/p>\n

Costume Character & Hygiene Considerations<\/b>
\n<\/b> Due to the intimate and stylized nature of cosplay and costume items, I am unable to accept returns or exchanges for hygiene and presentation reasons.
\nI want every customer to receive a piece that is truly fresh and unworn.<\/span><\/p>\n

\n

\u2728 Pre-Made Costume Orders<\/strong><\/p>\n